Last Updated: 04 February 2025

At Imbiza.co.za, your privacy is important. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Personal details such as name, contact number, email, and delivery address when placing an order.
• Payment details are processed via third-party payment providers and are not stored by us.
• Non-personal data, including IP addresses, browser type, and site activity, may be collected for analytics.

2. How We Use Your Information

• To process and deliver orders efficiently.
• To improve customer experience and optimize our website.
• To send promotional emails if you opt-in for marketing communications.

3. Data Protection & Security

• We implement strict security measures to protect your data.
• However, Imbiza.co.za cannot guarantee absolute data security due to potential cyber risks.

4. Third-Party Sharing

• We do not sell or rent customer data.
• We may share necessary details with suppliers and delivery partners for order fulfillment.
• Personal data may be disclosed if required by South African law.

5. Cookies & Tracking

• We use cookies to enhance user experience.
• You can disable cookies in browser settings, though some features may be affected.

6. Your Rights

• You may request access to your personal data and request corrections or deletion.
• You may unsubscribe from marketing emails at any time.

7. Third-Party Links

• Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties.

8. Legal Disclaimer

• Imbiza.co.za is not responsible for any legal claims, health issues, or damages arising from the use of products purchased on our platform.
• By using our site, you accept that any disputes must be settled under South African law.

For privacy-related questions, contact info@imbiza.co.za